Both FA Blockhus and a co-worker independently filed formal complaints with United Airlines reporting alleged harassing conduct by FA Lense. These complaints were made through appropriate company channels and were based on firsthand experiences and documented interactions.

These reports were submitted in good faith, with the expectation that United would conduct a thorough, balanced, and objective review of all allegations—regardless of the source. A proper investigation would require evaluating these complaints alongside the allegations made against FA Blockhus, interviewing the reporting parties, and assessing all available evidence.

The existence of these complaints is directly relevant to the overall factual record. They provide important context regarding the interactions between the parties and should have been weighed in determining the credibility of the allegations and the appropriate course of action.

To the extent these complaints were not fully investigated, or were minimized or disregarded, such treatment raises concerns about the completeness and fairness of the investigative process. A balanced review requires that all relevant allegations be examined with equal diligence, rather than selectively considered.

Accordingly, the formal complaints filed by FA Blockhus and his co-worker constitute material evidence that should have been fully evaluated in any determination regarding the events at issue.