Voice Messages

              The Misrepresentations Underlying this Fundamentally Flawed Case Have Persisted Far Too Long

Voicemails to Lense from Blockhus that United in a BIAS act has attempted to claim as "Threating" January 24, 2021 
January 25,2021@10:58 AM

JAN 24, 2021

Notably, FA Lense failed to disclose a voicemail message FA Blockhus left for her on January 24, 2021—prior to the message she submitted from January 25, 2021because it did not support the narrative she sought to present. This earlier message, which is available for review below, reflects his effort to communicate in a respectful, calm, and constructive manner.

In that communication, FA Blockhus approached FA Lense in good faith, expressing a willingness to resolve matters amicably and maintain a civil line of communication. The tone and content of this message are inconsistent with the characterization later advanced by FA Lense and instead demonstrate an intent to de-escalate, not threaten or harass.

FA Lense did not respond to this message. More importantly, she did not provide this communication to United during the investigation, despite its direct relevance. The omission of this evidence is significant, as it would have directly contradicted the narrative she later presented and undermined the allegations relied upon by United.

The selective submission of evidence—particularly the exclusion of communications that are inconsistent with an asserted claim—raises serious concerns regarding the completeness and accuracy of the record. A fair and impartial investigation requires the consideration of all relevant evidence, not only that which supports a particular narrative.

Accordingly, the failure to disclose this January 24, 2021 voicemail further demonstrates that the record relied upon by United was incomplete and materially misleading.

United, which had a duty to act as a neutral and impartial party, failed to do so in this matter. Instead of fairly evaluating all relevant evidence, United omitted critical facts—specifically, evidence that FA Lense was engaging in harassing conduct toward both FA Blockhus and a co-worker. This omission resulted in a one-sided and incomplete portrayal of events.

At the same time, United mischaracterized FA Blockhus’s voicemail, in which he stated that the matter would be reported to the company if the conduct continued, as a “threat.” In reality, this communication was a straightforward statement regarding potential escalation through formal workplace channels, not an expression of intimidation or wrongdoing.

FA Blockhus’s reference that the situation “would get uglywas plainly made in the context of potential company involvement and the consequences of a formal Human Resources process. When viewed objectively and in full context, the statement reflects an effort to resolve the matter before escalation—not a threat of harm. Interpreting this language otherwise requires a distortion of its plain meaning.

United’s characterization of this communication as a threat is therefore not supported by the actual content of the message. Rather, it reflects a misrepresentation that materially altered the nature of the communication and contributed to an inaccurate narrative.

This mischaracterization, when considered alongside the omission of contrary evidence, raises serious concerns regarding the neutrality and integrity of United’s investigation. Such conduct suggests that the conclusions reached were not based on a balanced evaluation of the facts, but instead on a selective presentation of evidence.

These circumstances warranted closer scrutiny of United’s actions throughout the investigative process. The misrepresentation of a clear and non-threatening communication is not a minor error—it is indicative of a broader failure to apply objective standards and further undermines the reliability of the findings relied upon in this case.

First Attempt by FA Blockhus to Request FA Lense to reframe from spreading false Rumors about he and another co-worker

Statement – January 25, 2021 Communications

JAN 25th 2021 10:58 am

 

On January 25, 2021, FA Blockhus was informed the co-worker/witness that she could no longer delay and intended to report FA Lense’s conduct to United Airlines immediately. She expressed significant concern regarding the ongoing lack of resolution and the impact of FA Lense’s false and damaging accusations, including a claim that she was involved in an affair with him—an allegation she feared could affect her marriage. She indicated that sufficient opportunity had been given for the matter to be resolved privately and that she intended to escalate the issue to Human Resources that same day.

In a final effort to resolve the matter without involving the Company, FA Blockhus sent a message  to FA Lense requesting that she answer my call. I made clear that the purpose of the call was to address a serious matter that could potentially involve Human Resources if it remained unresolved. This communication was made in good faith and was intended to encourage a direct and private resolution.

At approximately 10:58 a.m. on January 25, 2021, after nearly three weeks of unsuccessful attempts to contact Ms. Lense, FA Blockhus placed a call and left a 2nd voicemail. In that message, he requested that she return his call and explained that, absent a response, the matter would be reported to Human Resources. He then made one final attempt to reach her, which went directly to voicemail.

At that point, frustrated by FA Lense’s continued refusal to engage in any dialogue regarding a serious situation, particularly given the potential personal and professional consequences for the individuals involved. Nevertheless, the tone and substance of FA Blockhus voicemail remained measured and focused on resolving the issue.

In the voicemail, FA Blockhus explained that he would prefer to speak with her directly rather than involve Human Resources and outlined, in general terms, what that process might entail if escalation became necessary. FA Blockhus also stated that he did not want their co-worker to have to bring the matter forward herself. The message concluded with a simple request: that FA Lense return my call so the matter could be discussed.

The content of this voicemail reflects an effort to de-escalate and resolve the situation, not to threaten or intimidate. The characterization of this communication as a “threat” to FA Lense’s employment is inconsistent with the actual content and tone of the message. Rather, it represents a misinterpretation and mischaracterization of a reasonable attempt to address a serious matter before it was formally escalated.

Accordingly, the evidence demonstrates that his communications on January 25, 2021 were made in good faith and were aimed at resolving the issue through direct and respectful dialogue. Any assertion that these communications constituted a threat is not supported by the content of the message itself.

Second Attempt by FA Blockhus to Request FA Lense to reframe from spreading false Rumors about he and another co-worker

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